Deliveries
We know waiting for things is annoying sometimes and we want to make sure you love and have all the information possible about your Constanne order and when it will be arriving at your door. Below is the basic information about preparation with Constance Anne, shipping and delivery times.
Delivery time
Delivery time is made up of preparation time with Constance Anne following the order (usually 1 day for small to medium sized items) and actual delivery time. Each product may have a different preparation time. Please refer to the Shipping Info of the product for detailed information.
After the item is ready to be shipped we will ship it using the best courier option for the destination. Orders outside the UK may take longer to be delivered depending on the location and time it takes for the customer to pay import taxes that can apply.
Shipping Provider
We utilise Royal Mail and Parcelforce as our shipping provider across the UK.
For orders outside of the UK the shipping provider will be selected on a case by case basis.
How to track my order?
Following the preparation period of your order, you will receive an email when your item is shipped. In the email you will find the details to track your order.
How much do I pay for shipping?
For orders within the UK above £50 delivery is free. Otherwise, we charge a general flat fee of £3.99. We always choose the fastest route to you once the package is prepared for shipping. In general it will be Royal Mail tracked and signed 24h or Parcelforce.
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For orders outside of the UK (International), for small items it is £14.99, medium items £30 and large items £100. We will choose the best, fastest and most secure route to you. You will receive tracking information throughout its journey to you.
What about customs?
If your order is outside of the UK, you may need to pay import duties or other taxes. Import taxes are calculated when the parcel enters the destination country. The amount to be paid is determined calculating 10 - 20% of the value of the parcel declared. Import taxes are paid through the respective courier tracking link.